News Flash

Water & Sewer Rate Increase

New Ulm Public Utilities has been successful in preventing a water and sewer rate increase since 2014 despite rising costs and increased regulation.  A Cost of Service Study conducted in 2021 recommended a water and sewer rate increase for New Ul...

Offices Closed Presidents Day

City and Public Utilities offices will be closed Monday, February 21st in observance of Presidents Day.

Online Services and Emergency Contact

• Pay Your Utility Bill
• Stop/Start Utility Service
• Emergency Outage Center

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Natural Gas

Find out more about the services offered and how the department promotes natural gas safety.

Wastewater Treatment

The Wastewater Treatment Department works to protect human health and safeguard the waters of the state.

Electric Service

The Electric Distribution Department provides service through a network of six miles of 69 kilovolt (kV) overhead transmission line, 37 miles of overhead distribution line and 74 miles of buried distribution lines serving approximately 7,226 customers.

Tree Trimming and Removal

Beginning in mid-December, the department conducts winter overhead maintenance programs. These programs include tree trimming, hardware tightening and transformer protection upgrades.

Water Department

New Ulm Public Utilities' Water Department is responsible for raw water supply and pumping, water treatment, finished water pumping and storage, and finished water distribution.

Attention NUPU Customers

New Ulm Public Utilities does not allow any permanent structure to be built over an electric or natural gas service.  If a utility is found under an existing structure, it is the customer’s responsibility to pay for the re-location of t...